ACCESS-ABLE TRAVEL SOURCE NEWSLETTER VOLUME 2 NUMBER 8 http://www.access-able.com *********************************************************************** *********************************************************************** STILL CABINS LEFT - DEAF AND HEARING CRUISE Nov 5,1999, Beasley Travel Inc. is doing a Deaf and Hearing Cruise aboard the Big Red Boat out of Port Canaveral, Florida. Deaf people are coming from all over the USA as well as Canada to join the group. Interpreters will be with the group to interpret the shows as well as other activities. Beasley Travel Inc. has been in business for 7 years in Florida. In the past 2 years, the have hired and trained 4 outside travel agents that are Deaf and 2 that are hearing impaired. The prices for this cruise start at $358.50 dble occ. and this does include the port charge. Take a look at their web page for more information www.onlineagency.com/4beasley or contact: Carol Beasley Beasley Travel Inc. Toll Free 1 877 4BEASLE (877 423-2753) Florida Relay 1 800 955-8770 Beasleyinc@aol.com ****************************************************************************** THE PROBLEM WITH MISINFORMATION By Candy Harrington The mainstream media is certainly paying a lot of attention to accessible travel these days. In the past few months I've been interviewed by reporters and writers from a variety of different publications; and although they all have their own unique questions, there is one question they all seem to eventually ask. "What's the biggest problem facing travelers with disabilities?" Most are surprised by my answer. They expect something controversial or political like "airlines cause too much damage to wheelchair s" or "hotels won't guarantee accessible rooms" or "tourist attractions aren't accessible". True, These are problems, but not the "biggest" problem. The biggest problem actually starts before most travelers even leave home. The biggest problem is the alarming increase of misinformation about accessible travel. It seems to be spreading like wildfire; on the internet, from person to person and even in print media. So what's wrong with a little misinformation? Well if you rely on it and accept it as the truth, you may be in for a surprise when you take off on your holiday and find it's incorrect. Furthermore, misinformation may even discourage you from exploring a locale that is indeed very accessible. In most cases, no information is better than incorrect information. As with all rumors and gossip, the best way to fight misinformation is with the truth. That's what I intend to do here. Listed below are some of the more common bits of misinformation I've come across; along with my comments and some resources to help you ferret out the truth. ACCESSIBLE TRAVEL IS ONLY POSSIBLE IN THE UNITED STATES. Wrong! Access doesn't end at the US borders. In fact, some places even have stricter accessibility standards. Take Australia for example. heir maximum ramp slope for assisted or power wheelchair access is 1:14, and for manual wheelchair access is 1:20. The US standard is the steeper 1:12 for all access ramps. Australia provides detailed (and free) access information, including mobility maps. They also have 2 national databases that contain accessibility information on accommodations, tourist attractions and recreational facilities. So, don't automatically rule out a foreign destination just because you think it may not be accessible. Keep an open mind and do your research. You may be surprised with the results. ONLY THE EXPENSIVE PROPERTIES HAVE ACCESSIBLE ROOMS. Not true any more! All new properties (constructed after 1-26-92 in the US) must be built accessible. So check out budget hotels built after 1992 for the most accessible rooms. THE ADA COVERS AIR TRAVEL. False! Air travel is covered under the Air Carriers Access Act (ACAA) in the US. Learn your rights under this legislation. Call 888-860-7244 for your free "New Horizons" booklet, which contains valuable information about the ACAA. AIRLINES CANNOT DENY BOARDING TO A PASSENGER WITH A DISABILITY. Also false. The ACAA only covers US airlines. Foreign airlines can deny boarding to wheelchair-users for "safety reasons". It has been known to happen, so use caution when booking with foreign airlines. AIRLINES ARE LIABLE FOR ALL DAMAGE DONE TO ASSISTIVE DEVICES. Not true. Under the ACAA (covering US airlines) the liability limit for assistive devices is $2500 for domestic flights and $9.07/lb. for international flights. Make sure you have additional coverage if the value of your assistive device exceeds these limits. (Since this was first published rulings regarding increase liability are being finalized watch for updates.) The bottom line is, if something doesn't sound right, investigate it further. Recently a travel agent told me this horrifying story. A man called her after he had booked a group tour to Europe with another travel agent. The man used a power wheelchair and required assistance to transfer. He was feeling a little anxious about his upcoming tour because no arrangements for accessible transportation or lodging had been mentioned. He confronted his travel agent with his fears and she told him, "Don't worry, all of Europe is completely accessible". This should have sent up a big red warning flag!! Fortunately the second travel agent told the man the truth. He canceled his tour, and hopefully found another travel agent. So ask around, do your research and if something just doesn't sound right, ask for a second opinion. And if somebody tells you, "All of Europe is completely accessible", run (or roll) as fast as you can in the opposite direction!! Note: This editorial which first appeared in the summer issue of "Emerging Horizons" the accessible travel newsletter and was copied with permission. Emerging Horizons is published quarterly, the annual subscription cost $11.95 (Outside USA $16.95) To subscribe or obtain a sample copy contact: Candy & Charles Creative Concepts P.O. Box 278 Ripon, CA 95366 Phone/fax: 209-599-9409 Email: horizons@candy-charles.com Web site: http://emerginghorizons.com ***************************************************************************** SWITZERLAND - ACCESSIBLE VEHICLES FOR RENT Founded in 1962 by Rudolf Hochreutener with only one single car, Mietauto AG is today the most comprehensive car rental service in Switzerland. They are also the only rent a car company which offers cars for travelers with disabilities. Their base is in Winterthur, about 15 miles out of the airport of Zuerich - Kloten and they offer airport transportation. They offer two types of vehicles, vans that can handle up to 16 seated passengers or up to 8 seats and two wheelchairs. The second option is a VW Golf automatics 3 doors with speed and brake controls at the steering wheel. These VW Golfs were reconstructed especially for the operation by persons with a variety of special needs. In addition to hand controls, the built-in brake-pedal for the left foot makes it possible to drive the car with injured left or right leg. For more information contact: Mietauto AG Auwiesenstrasse 55 CH-8406 Winterthur Tel.: +41 52 202 30 30 Fax.: +41 52 203 12 21 daniel.hochreutener@mietauto.ch www.mietauto.ch ****************************************************************************** NEW SERVICE OFFERS THE FREEDOM OF TRAVEL To preserve the fun and freedom of traveling for senior citizens, the disabled, and others with special challenges, occupational therapist Abbie Gail Herndon has created TRAVEL CARE COMPANIONS, the only service of its kind that matches travelers with qualified companions to handle clients' health, safety, transportation and social needs. "Traveling is a vital part of everyone's quality of life," explained Herndon, who holds a Masters degree in counseling and served on the Governor's Advisory Council on Aging in Wisconsin for five years. "When people lose their independence, their interest in life goes downhill very quickly, physically, emotionally, and mentally. This new service frees them up to continue going places and doing things, to make them feel they're still a part of society. Traveling with a qualified companion takes all the fear and worry out of traveling." Travel Care Companions matches its clients' personal needs with experienced companions that have been carefully screened and tested to handle a wide range of potential travel and social scenarios. All companions are CPR certified, licensed and bonded, including background checks. Many are registered therapists or RNs, depending on the requirements of clients. Above all, companions are chosen for their trustworthiness, attitude, disposition, resourcefulness, and ability to get along with others. Potential clients are distinguished by the level of assistance required, from those completely independent and seeking simple companionship, to others requiring help with dressing, bathing, transfers, and feeding. For more information on Travel Care Companions, call (760) 804-0746, Email: info@travelcarecompanions.com or visit their website: www.travelcarecompanions.com ***************************************************************************** FEATURE TOURS PAGE - This month we are highlighting viewing of fall foliage in the northeast section of the U.S. If you have never experienced a New England autumn now is the time. We show several routes though Vermont's country side which offers spectacular vistas of the fall colors. Locations of covered bridges and other historic sights are noted along with suggestions for accessible accommodations. ****************************************************************************** LINKS CHAIRBOUND - Share your experiences, you will be able to benefit by comparing, learning and helping others that have the same or similar disability. Everyone can express their opinion on a wide range of topics from living with a disability to employment to sexuality to accessibility concerns and you can submit questions of your own. Participate and come back often for a new question. http://www.chairbound.com SOUTHPORT, ENGLAND - This newly developed page is official website for the resort of Southport, England. The site includes Southport Access Group's "Wheelchair user's brief guide to Southport": http://www.visit-southport.org.uk/info/access.html **************************************************************************** Regards, Carol Randall Access-Able Travel Source http://www.access-able.com
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